Stephanie E. Zide
5844 Cedar Oaks Dr.
Jacksonville, FL 32210
Lead Generation, Business to Business Sales, Team Building, Prospecting, Sales and Sales Training, Marketing,, Account Management, Supply Chain, Strategic Planning, Information Systems Microsoft Office, Project Management, ECommerce, and Networking
Florida State College at Jacksonville
Associate of Arts Degree with honors December, 2010
Phi Theta Kappa, National Honors Society
Florida State College at Jacksonville
B.A.S Information Technology Management
3.57 Cumulative Bachelor’s GPA May 2015
Certified Six Sigma Yellow Belt 2015
Frank H Peterson Skills Center
Commercial Art Certificate June, 1994 June, 1994
PHH Mortgage: Mortgage Loan Originator February 2015 to present
Responsibilities include taking mortgage loan applications for customers of various financial institutions.
This position requires national and state licensure, industry knowledge, compliance with various State and Federal laws, accounting principles and sales ability.
Captiveyes: Business to Business Sales Representative Sept 2014 to Dec 2014
Responsibilities include prospecting and lead generation, business to business sales, product demonstrations, copywriting, email marketing, network support, contract negotiation and relationship development. In this position I worked remotely for a tech startup marketing a data collection and advertisement platform to small businesses. Weekly meetings were held online through Webex and documents were uploaded to the network drive remotely. Additionally, I served as a contact for technical support and account management.
Florida State College at Jacksonville: Student Assistant/ Kent Art Department 2009 to June 2014
Responsibilities include setting up the studio space, assisting the professor in instruction, assisting students with projects, maintenance and inventory of equipment, materials and supplies, and preparation of student work for annual student within the campus gallery.
Interline Brands: Regional Account Manager: Mid-Atlantic 2008- 2009
This position involved business to business sales within the Mid-Atlantic region. Responsibilities included territory development through cold calling and email marketing. This position required strong closing skills, oral and written communication skills, product knowledge the ability to multi task in a fast paced environment.
Within this position I met sales quota each month for new and existing business and expanded my base to exceed sales goals. This position required expertise in the use of Microsoft Office Suite including Word, Outlook and Excel.
Citibank/ CitiCards Division: Sales Coach/Retention Specialist 2004-2008
I consistently exceeded the highest sales and quality standards and provided ongoing training for existing retention sales staff and newly hired employees. I developed and implemented formalized training program emphasizing quality compliance, team building, product knowledge, quality monitoring and effective account retention techniques.
BJ’s Wholesale Club: Outside Sales Manager/ North Florida Region 2003-2004
Responsibilities included prospecting, appointment setting, business to business sales, and maintenance of regional sales territory for all clubs in Northeast Florida requiring exceptional skills in marketing and customer service.
This position required proficiency in the use of Microsoft Office including Word and Outlook. This position required self-motivation, attention to detail, strong product knowledge and excellent sales skills.
America Online/ CompuServe Interactive Services: Sales Coach/Retention Specialist 1997-2003 Responsibilities included account retention; new hire sales training, team building, technical support, and customer service. I was awarded numerous managerial awards for exceptional sales, quality and customer service. This position required some business travel as I was required to provide sales training for outsourcing partners within the United States.